Pakenham Water Mill

Written on March 1, 2010

The Pakenham Water Mill came to NECSES Webdesign with a remit to provide a low cost, user friendly website that allowed this charitable organisation to update and maintain their website quickly and easily. Key aspects of the project were to promote this unique visitor attraction to as wide an audience as possible through the versatile search engine optimisation system and provide visitors to the site with an insight to the water mill’s history, workings and products. This was achieved with the integration of a Content Management System that enabled full optimisation of the website and means the website can be fully maintained by the Water Mill’s volunteers without additional cost.

Features within the site include a slideshow, News Blog, Gallery, Google Location Map and contact form. Hosting serviices and free e-mail addresses are provided.

DSI Ltd

Written on March 1, 2010

Design, Supply and Install Ltd (DSI Ltd) in Bury St Edmunds, Suffolk required a website with an integrated content management system to allow them full control of their website content, as well as the search engine optimisation of the website, with a design and structure that promoted the many faceted aspects of their business in Civil, Electrical and Mechanical Engineering as well as their Fabrication capabilities.

Features within the site include a built in slide-show, on-line booking form, a Google location map and breadcrumbs for easier navigation.

Bounce Rate Explained

Written on January 5, 2010

What is the Bounce Rate?

I’ve had a lot of people asking about this web metric recently. So just to clarify a few things on what it is and isn’t. The bounce rate is the amount of people who leave your site immediately on first arrival. A high bounce rate can be indicative of a number of things, but can also be influenced by a number of things.

Here’s a brief break down of a few of those:

1) Your content isn’t what they expected

So you turn up on a search for “bananas” when you are selling “apples”. Nothing much you can do about that, but don’t expect visitors to wait around. You may want to perhaps start growing a potential banana business by providing a page on your site about where they can find them.

2) Your site design isn’t professional

We make judgement calls on people’s appearances within 30 seconds of seeing someone. Unfortunately the same is true online. If we are in “buyer mode” then it is all the more important to make first impressions count. A poorly thought out navigation system, or an ugly site banner, could be enough to put people off.

3) Where you’ve been linked from

If you have been linked to from a highly trusted resource, the chances are your visitors will stay longer than if you get a link from say comments in a blog.

Think of it this way.

If you are stumbling on the web, and are in what I call the “bored browser” mindset, you will be fickle. If you have ever used StumbleUpon – you’ll know what I mean by this. If however you are in the “ready to learn” mindset you examine web pages more carefully, you read around the subject you are researching.

4) The speed of your site

If you are running on a slow server, people aren’t going to stick around. Better to invest in a lightning quick hosting package than to have visitors leave because they are waiting for pages to load.

5) Audience profile

Lets say for the sake of argument you are a retailer selling shoes. If your traffic is coming from young and hip social networks such as Bebo or Myspace or Facebook – you need to analyse how many of these people are bouncing. Adding additional tracking metrics can help you determine if your online stock is appealing to younger audiences, and can actually help shape your buying decisions. Remember that age can influence how fickle an audience potentially is.

Template Website: The Pros and Cons

Written on October 22, 2009

While NECSES Webdesign does not build template websites we do want to give consumers all the facts about template sites so they can make an educated decision about what type of website best suits them. Below is a list of the pros and cons of template websites.

Pros of Template Websites

Template websites are a less expensive method of making websites. Template websites are a lot easier and take less time to create than custom websites which is what the site cost should reflect. While template websites should be cheaper than custom websites, that is not always the case. Many website design companies say they build custom websites but in reality they build template websites and charge clients for a custom website.

So how can you avoid paying too much for a template website? Get a quote from a custom website design company and compare it to the price of a template website company. Since template websites require a lot less work than custom websites, the price of a template website should be significantly lower than that of a custom website. If the custom website is close or lower in price than a template website than just go for the custom website.

Template websites are usually simple designs that take less time to build than custom websites. Template websites are less complex and have less functionality than custom websites thus taking less time to build and get running. Companies that are looking to get an online presence up immediately may decide to go with a template website.

It seems as though there are many more website design companies that offer template websites than custom websites. That being said, it could be easier for a business to find a template website company than a custom website company. More availability could make it that much quicker to find a website design company to build a template website than a custom website.

Cons of Template Websites

While template websites usually offer simple and clean designs, they can be very limiting. With a template you get what you see. Template websites are very limited in the changes that can be made to the design and functionalities that can be added. For many companies paying less money for a website is not worth the limitations offered by template websites. Companies should not build websites around a template but websites should be built around a company. Custom websites properly reflect who a company is and what they do, while template websites most of the time do not properly reflect this.

The simplicity of template websites does not let companies stand apart from others. Custom websites stand out from template sites because many template websites look similar and don’t offer much distinction. While template websites are very similar and plain, you can design custom websites any way you want allowing businesses to have a more professional unique appearance.

Most template websites are not search engine optimized. If a website is not search engine optimized it is likely to not be found in search results. What good is a website if it cannot be found? One of the reasons NECSES Webdesign builds custom websites is so that they are search engine optimized. If you want a website to show up higher in search engines then a template website is not the way to go.

Many smaller companies may be fine with having a limited amount of website functionality but larger companies especially require more functionality than template websites offer. Template websites are premade so they are not built to suit any particular company. Larger companies should choose a custom website design company to work with rather than a template company so that the website will be built around all of their needs.

Template websites are quick and easy to build because they work from a pre-made design and structure. Premade designs work for some companies, but they limit what can be done to the site. As a business grows their website should grow with them. Template websites cannot be built scalable so as a business grows and changes their website will not work for them.

With all of the cons associated with template websites, why would any company use a template site? Template websites may save companies money initially, but will cost more money and cause problems in the long run. Custom websites are the perfect solution for nearly every business. Contact NECSES Webdesign to discuss how a custom search engine optimized website can help your business.

British Marine Federation East Anglia

Written on October 9, 2009

The British Marine Federation’s Eastern Regional Membership base wanted a website creating that  highlights the work that they carry out for their Members, while also giving their current Membership a platform to promote their products, services and their company.

The site includes a content management system as standard and allows the addition of new Members and also includes a Membership database that can be broken down into the many categories of the organisation.

We also implemented a Noticeboard allowing Members to advertise their products and services to a wider audience as well as a News section that enables Members to be updated of the latest developments within the organisation.

NECSES Webdesign also designed a logo for the site in keeping with the design of the parent organisation.

Blue Sky Reflections

Written on October 9, 2009

Blue Sky Reflections wanted a website creating that  with a fresh, clean design that gave viewers a feeling that ‘anything is possible’. The site includes a content management system as standard and allows the addition of new pages and news articles, through the blog feature..

NECSES Webdesign also designed a logo for the website and the company as a whole, with business stationary also being produced by NECSES Webdesign.

Keith Houghton Book-keeping Services

Written on October 9, 2009

Keith Houghton Book Keeping Services required a website that promotes his book keeping and accountancy services as well as their administrative services to as wide an audience as possible.

NECSES Webdesign created a website that mirrored the company’s existing image of mainly black and white logos and added a touch of colour to the clean design. A content management system allows K H Book Keeping to update their website, whilst also allowing them to keep their clients informed of the latest changes to financial management through the News pages as well as linking to important websites. A customised contact form was also included in the website.

The brief also required NECSES Webdesign to re-design existing logos that would enable the company to retain theirprevious image and create logos more pertinent to the websites overall image.

Photogenes

Written on October 9, 2009

photogenes wanted a web design that reflected the work that they carry out. To this end our website design mimic the colours of photographs that would be in need of restoration.

The site includes a content management system, and includes e-commerce leading to a Paypal online payment facility. Two slideshows show visitors to the site before and after photographs outlining the services that photogenes offer to their customers.

As with all of NECSES Webdesign’s websites, the CMS facility allows the business owners to update their website themselves, quickly and efficiently.

Martin Sellick BSM ADI

Written on September 4, 2009

Driving instructor MB Sellick required a website that promotes the fact that he is a franchisee of the British School of Motoring (BSM) and mimics the design of the BSM’s own website. NECSES Webdesign created a website that closely resembles the BSM website and includes a content management system allowing instant updating of the website.
Other features include; Testimonial facility enabling learner drivers to add their comments (with full editorial control from MB Sellick), sidebar allowing promotional messages to be displayed, contact form, banner ad promoting special offer, and contact form.

The Internet – It’s what your customers expect

Written on August 26, 2009

It always surprises me when speaking to some business owners when they say ‘Oh, we don’t need a website. We get our clients from recommendations.’  or ‘We don’t need any new business. We have more than we can cope with.’

Both of these statements are valid. Word of mouth advertising is still one of the best forms of advertising that there is, whilst not over-stretching your resources is sensible.

However, there are four key points about having a website that negates both these arguments.

Firstly, with word of mouth advertising a business has little control on the message that is given out or over who the message is given out to and, indeed, when it is given out. It could be a long time before word of mouth advertising starts to give any sort of return. With search engine optimisation of a web site, a good, clear message, and eye catching design a web site can do the ‘word of mouth’ advertsing to a much larger audience, delivering the message that you want to broadcast.

Secondly,  according to InternetRetailing.com 97% of the UK’s internet users shop online and with almost 16 million households with internet access according to National Statistics Online that is a lot of potential customers these businesses could be missing out on. Even if you don’t sell products online, people expect to be able to look up a company’s products and services online before making a decision to purchase.

Nowadays, people use a website address much the same as a phone number (and some would argue web addresses are much easier to remember) and so, if a business has their website on their vehicles or signs for instance, it provides a much more memorable reference for passing motorists or pedestrians.

Thirdly, having a website can reduce a business’s work load. A well thought out website will  have applications that reduce the amount of time spent on the telephone, for instance. Orders can be processed online and payment taken without any involvement from staff. When I pressed one business owner as to how they communicate with their clients, they answered that they send a monthly newsletter by post! This could be carried out with much less time and effort (and cost) using e-mailing software integrated in to a website.

Finally, having a website can enhance a business’s client experience. If a new piece of legislation is published for an accountant’s clients for instance, this can then be published online and a newsletter sent out to their clients to update them.

Now, these benefits of having a website may seem obvious to most people. If they do, please do some word of mouth advertising, and point the unconverted in our direction.